Legal Notice

Site publisher

This site is published by:

Aquitaine Promotion, [LEGAL FORM — e.g. SAS / SARL] with capital of [AMOUNT] €
Registered office: 210, avenue de la Mission Haut Brion, 33400 Talence
SIRET: [SIRET NUMBER] — RCS Bordeaux B 433 116 191
Intra-Community VAT no.: [FR XX XXXXXXXXX]
Telephone: [NUMBER] — Email: contact@teneo.fr

Publication director: [FIRST NAME SURNAME], in the capacity of [POSITION].

Host

The site is hosted by:

GANDI SAS
63-65 boulevard Masséna, 75013 Paris, France
Website: www.gandi.net

Intellectual property

All the elements making up this site (texts, photographs, illustrations, logos, trademarks, videos, graphic elements, structure and layout) are the exclusive property of Aquitaine Promotion or of its partners, and are protected by intellectual property law.

Any reproduction, representation, modification, publication or adaptation, in whole or in part, of these elements, by any means whatsoever, is prohibited without the prior written authorisation of Aquitaine Promotion, except for the exceptions provided for in article L.122-5 of the Intellectual Property Code. Any unauthorised use of the site or of one of its elements will be considered to constitute an infringement.

Personal data

The information collected via the site’s forms (in particular during a booking enquiry, a group enquiry or a contact request) is processed electronically in order to respond to your request and manage the customer relationship.

The data controller is Aquitaine Promotion. The data is kept for 10 years for booking data, and 3 years from the last contact for prospect data, and is intended solely for the relevant departments of Aquitaine Promotion.

In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have a right of access, rectification, erasure, restriction, objection and portability of your data. You can exercise these rights by writing to: contact@teneo.fr or by post at the address of the registered office.

You also have the right to lodge a complaint with the CNIL (www.cnil.fr).

Cookies

The site may use cookies intended to improve your browsing experience, to measure audience and, where applicable, to display personalised content. On your first visit, a banner informs you of the presence of these cookies and invites you to accept or refuse them. You can change your preferences at any time via [LINK TO COOKIE MANAGEMENT].

Liability

Aquitaine Promotion strives to ensure the accuracy and updating of the information published on this site, but cannot guarantee the absence of errors or omissions. Information relating to availability, rates and services is given for guidance only and cannot engage the liability of Aquitaine Promotion; only the conditions confirmed at the time of booking are authoritative.

The site may contain links to third-party sites (in particular the booking engine). Aquitaine Promotion exercises no control over these sites and declines all responsibility for their content.

Consumer mediation

In accordance with articles L.612-1 et seq. of the French Consumer Code, every consumer has the right to use a consumer mediator free of charge with a view to the amicable resolution of a dispute with Aquitaine Promotion, provided they have first sent a written complaint that received no satisfactory response.

The competent mediator is:

Médiation Tourisme et Voyage (MTV)
BP 80303, 75823 Paris Cedex 17
Website: www.mtv.travel

European dispute resolution platform

The European Commission provides an online dispute resolution (ODR) platform, available at the following address: https://ec.europa.eu/consumers/odr.

Applicable law

These legal notices are subject to French law. In the event of a dispute, and failing amicable resolution, jurisdiction is attributed to the competent courts of [CITY].

Last updated: [DATE].